There is a good chance that you are already familiar with Danielle McPheters. She joined our Owner Services team in 2007, quickly learning what it takes to ensure a top notch experience for our share owners. Her skill and incredible commitment to service soon earned Danielle several promotions.
In 2008 she moved up to play the important role of Contract Manager for the PlaneSense program, now helping manage our relationships with share owners. When an owner nears the end of the Management Agreement term, Danielle completes a detailed analysis of the owner’s flying patterns and needs, and helps identify how the PlaneSense program may best serve his or her future private aviation requirements. Every day presents her with a fresh opportunity to work with a unique owner, study a different scenario, and find the right solution to that owner’s needs. She says her job is like solving a puzzle and that it is always satisfying to find the pieces that fit together.
Danielle’s passion for the work she does and for our share owners is also a major reason why she recently decided to pursue an MBA from the University of New Hampshire. When not in class challenging herself to grow to the next level, she takes every chance she gets to enjoy the outdoors of our beautiful seacoast with her husband and son, and their black lab.