PlaneSense, Inc. is seeking an experienced Account Manager to join the Account Services Team.
PlaneSense, Inc., along with its affiliate companies, provides aircraft fractional ownership management services, on-demand air charter transportation, and aircraft maintenance. The PlaneSense® program has been providing quality aviation services for nearly 30 years. As a leading aircraft fractional ownership provider, PlaneSense manages a fleet of over 50 turboprop and multi-engine turbojet aircraft services for hundreds of program participants. PlaneSense is committed to providing world class service to clientele and prides itself in offering exceptional value. The Account Services team plays a pivotal role in this commitment.
Be a part of the Account Services Team! Our Account Managers lead the way by building and establishing relationships and providing consultation to our clients during their program entry, throughout their ownership, and at times of exit. This position is client-oriented with a flair of sales, marketing, management, business strategy, and an administrative component.
Essential Duties and Responsibilities include the following. Other duties may be assigned:
- Working directly with clientele to ensure needs are understood and addressed. Providing support information and guidance; researching and recommending opportunities;
- Collaborating with various internal departments for the benefit of customer relations;
- Preparing reports by collecting, analyzing, and summarizing financial and use information to present to clientele, as well as upper management for the purpose of sales forecasting and planning;
- Effectively communicate and manage contractual rights and obligations to clientele as well as internally;
- Utilizing clientele relationship to establish retention; and
- Administrative responsibilities to include building and maintaining client records within various database platforms.
Experienced with maintaining client relationships, creative problem solving, and time management. Must have excellent analytical, communication, presentation, and negotiation skills while being self-motivated and independent. An understanding of the sales process, including both lead and support functions is helpful.
Education and/or Experience:
Minimum educational requirement: Bachelor’s Degree. Working knowledge of general accounting concepts is required. Aviation experience is preferred but not required.
Computer skills: proficiency in MSWord, PowerPoint and Excel required. Experience with customer management software, such as Salesforce, is a plus.
This position will work at the company headquarters in Portsmouth, NH. A hybrid work schedule may be available, however qualified candidates must be able to reliably commute to or relocate to Portsmouth, NH.
PlaneSense, Inc. is a privately held fractional aircraft ownership company that manages a growing fleet of turboprop and jet aircraft. More than 400 employees handle all aspects of management, operations, scheduling, aircraft maintenance, quality assurance, and administration. The PlaneSense® program fleet is maintained through our award-winning service centers, Atlas Aircraft Center, Inc.
As one of the leading fractional aircraft companies in the United States, PlaneSense, Inc. manages the world’s largest civilian fleet of Pilatus PC-12s and Pilatus PC-24 twin engine jets. The PlaneSense® program operates in the continental United States, Canada, Bermuda, the Bahamas, the Caribbean, Mexico, and Central America with continuous expansion. PlaneSense, Inc. is dedicated to the highest standards of owner services, safety, and reliability.
As the office location is on a secure airport, any offer of employment will be conditioned upon successfully completing pre-employment background, credit, reference and threat assessment checks.
PlaneSense, Inc. provides a clean work environment, excellent benefit package and competitive compensation. We offer equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender or gender identity, national origin, age, disability or genetics. In addition to federal law requirements, PlaneSense, Inc. complies with applicable state and local laws governing nondiscrimination in employment.